Interpath Pty Ltd either owns the intellectual property rights in the underlying HTML, text, audio clips, video clips, images and other content that is made available to you on our Web site, or has obtained the permission of the owner of such content to use it on the Sashas Web site.
Contents of this website are not to be reproduced or copied without the expressed permission of Interpath Pty Ltd.
You are welcome to create links to our Web site from your Web site. If you are using frames, please ensure that your links to our Web site do not, when activated, continue to display your frames around our Web pages.
For any other uses of the content on this site other than those permitted above, you must obtain the express permission of Interpath Pty Ltd.
All product names mentioned on our Web site are the trademarks of their respective owners.
Interpath does not warrant the quality, accuracy or completeness of any information or advice on our Web site. Such information is provided ‘as is’ without warranty or condition of any kind. This Web site may contain inaccuracies or typographical errors.
No endorsement of any third-party products or services is expressed or implied by any information material or content referred to, included on, or linked from or to this Web site.
Information we collect
In order to answer your enquiries, we may collect and use personal information about you. If we are not provided with all the personal information we request, we may not be able to contact you.
The type of information we collect includes names, addresses and other contact details.
We do not collect or store ‘sensitive information’, as defined in the Privacy Act 1988 (Cth) (eg. information about ethnic origin, religious beliefs or health).
How we collect personal information
Generally, we collect an individual’s personal information from that individual. For example, we may collect information from you when you provide us with information, by telephone, online or in writing.
How we store personal information
We take all reasonable steps to keep secure any personal information which we hold about you and to protect your personal information from loss, misuse or unauthorised alteration. Any personal information you provide to us is stored on secure servers. Access to personal information is limited to those of our personnel who specifically need it to carry out their business responsibilities. We also maintain physical security procedures to manage and protect the use and storage of records containing personal information.
We are not responsible or liable for the security of data sent via the internet.
Purpose of collection
We collect personal information so we can:
- meet our legal obligations;
- identify our customers, potential customers and their representatives;
- inform you or others of any initiatives we think may be of interest to you or them;
- inform you or others about our products and the benefits of using our products;
- provide you or others with information about products that may become available;
- seek your opinion or comments about our products;
- carry out our management, administrative quality assurance and complaint handling activities in a professional and efficient manner; and
- develop and implement initiatives to improve our products.
Use & disclosure
We use and disclose the personal information we collect for the purposes indicated above, and for other secondary purposes.
We usually disclose the personal information we collect to our related entities, service providers and contractors, who help us supply our products and services. For example, we may disclose the personal information we collect to our information technology providers, providers of marketing and promotional services, professional advisors such as legal practitioners and accountants, debt collectors and insurers.
Except where indicated above, we will not use or disclose your personal information to a third party unless:
- you have consented to the use and disclosure;
- the third party is our service provider or contractor, in which case we will require them to use and disclose the personal information only for the purpose for which it was provided to them;
- the third party is a person involved in a dealing or proposed dealing (including a sale) of all or part of our assets and business;
- the disclosure is permitted, required or authorised by or under law.
We may use your personal information to advise you of new products and marketing initiatives that we think may be of interest to you. This may include product offerings, newsletters and general information about us.
If you prefer not to receive information about our products and services you can ask to be removed from the relevant circulation list by contacting us, using the details listed below.
We never disclose personal information to a third party for the purpose of allowing them to direct market their products or service to you, unless you have expressly consented to that disclosure.
If at any time you want to know what personal information we hold about you, you are welcome to request access to that information by contacting us, using the details listed below. We may charge a fee to cover the reasonable costs we incur in processing your request.
We may also choose to deny your request for access where:
- the access impacts on the privacy of others;
- the request for access is frivolous or vexatious;
- there are existing or anticipated legal proceedings; or
- such access can be denied under law or by a law enforcement agency.
If we deny your request for access, we will let you know why.
Quality & correction
At all times we strive to ensure that the information we hold about you is accurate, complete and up-to-date. If at any time you believe the personal information that we hold about you is incorrect, incomplete or inaccurate, you should let us know. We will use all reasonable efforts to correct the information.
Website & cookies
To ensure we are meeting the needs and wants of our website users, and to develop our online services, we may collect aggregated information by using cookies or similar electronic tools.
We do not use this technology to access any personal information of a user in our records and a user cannot be personally identified from a cookie.
We are committed to constantly improving our procedures so that personal information is treated appropriately. If you feel that we have failed to deal with your personal information in accordance with this policy or in accordance with the Australian Privacy Principles, please contact us, using the details listed below, so we have an opportunity to resolve the issue to your satisfaction.
We will log your complaint and our privacy officer will:
- listen to your concerns and grievances;
- discuss with you the ways in which we can remedy the situation; and
- put in place an action plan to resolve your complaint and improve our information handling procedures if appropriate.
If we have tried to resolve your complaint and you are not happy with our response, you may also contact the Office of Australian Information Commissioner by calling 1300 363 992 or by visiting www.oaic.gov.au.
Disclosure to overseas recipients
We are not likely to disclose your personal information to recipients located overseas.
If you require more detailed information about our information handling practices or if you have any concerns about our handling of your personal information, you can contact Interpath’s Privacy Officer at: firstname.lastname@example.org
We will endeavour to respond to your concerns as quickly as possible.